Welcome to Chimeraland!

This Privacy Policy explains the when, how and why when it comes to the processing of your personal information in connection with the mobile and PC game Chimeraland (“Game”), and sets out your choices and rights in relation to that information. Please read it carefully – it is important for you to understand how we collect and use your information, and how you can control it.

If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the Game. By using the Game or participating in the GL you are acknowledging how we process your personal information as described in this Privacy Policy.

For the purpose of data protection laws, the data controller of your personal information in relation to the Game is Proxima Beta Pte. Limited (“we”, “us”, “our”). The registered address of Proxima Beta Pte. Limited is 10 Anson Road #21-07 International Plaza, Singapore 079903.

Our data protection officer can be contacted at DPO@chimeraland.com.

Our representatives in different jurisdictions are as follows:

Jurisdiction	Representative	Address	Contact details
EU	Proxima Beta Europe B.V.	Gustav Mahlerplein 2, 1082 MA, Amsterdam, the Netherlands	DPO@chimeraland.com
UK	Image Frame Investment (UK) Limited	Suite 1, 3rd Floor 11 - 12 St. James's Square, London, United Kingdom, SW1Y 4LB	DPO@chimeraland.com
Korea	Kite Bird Korea Yuhan Hoesa	25F, 55, Sejong-daero, Jung-gu, Seoul (Taepyeongro 2-ga), Korea	DPO@chimeraland.com
Serbia	Karanovic & Partners o.a.d. Beograd	Resavska 23, Belgrade, 11000, Serbia	local.representative@karanovicpartners.com
Türkiye	Özdağıstanli Ekici Avukatlık Ortaklığı.	Nidakule Ataşehir Kuzey, Begonya Sok. No:3 Kat. 17 D: 162 / 34746 Ataşehir / İstanbul, Türkiye Özdağıstanli Ekici Avukatlık Ortaklığı is our data controller representative and its authority is limited to the authorities stipulated under the Law on Protection of Personal Data w. no 6698. Özdağıstanli Ekici Avukatlık Ortaklığı is not authorised for any other matters such as in-game conduct, bans, investigations, civil or criminal complaints.	turkeydatarep_proximabeta@iptech-legal.com

Please reach out to us if you have any questions or concerns regarding the processing of your personal information: you can contact us anytime at DPO@chimeraland.com.

1. Cookies

We use cookies and other similar technologies (“Cookies”) to enhance your experience using the Game services. Cookies are small files which, when placed on your device, enable us to provide certain features and functionalities. For more information about our Cookies policy, click here.

2. Children

Children must not use the Game services for any purpose, except where their parent or guardian has provided consent (to the extent this option is available in your jurisdiction).

By children, we mean users under the age of 18 years old; or in the case of a region where the minimum age for processing personal information differs, such different age. For users located in certain regions we have listed the relevant minimum age in the table below. You should in any case refer to the laws in your jurisdiction to ensure you are above the relevant legal minimum age.

Region in which the user is located	Minimum age of the user
Algeria	19
Argentina	13
Australia	18
Bangladesh	18
Brazil	18
Canada	13
Colombia	18
Egypt	18
European Economic Area	16
Japan	18
Kuwait	21
Mexico	18
Morocco	18
New Zealand	16
Nigeria	13
Qatar	18
Saudi Arabia	18
Serbia	15
South Africa	18
South Korea	14
Sri Lanka	18
Switzerland	16
Tunisia	18
Türkiye	18
United Arab Emirates	21
United Kingdom	13
United States	13

Other than as provided above, we do not knowingly collect personal information from children under these ages for any purpose. If you believe that we have personal information of a child under these ages without parental/guardian consent, or if you are the parent or guardian of the user and wish to withdraw consent, please contact us at DPO@chimeraland.com.

3. The Types of Personal Information We Use

This section describes the different types of personal information we collect from you, and why. If you would like to know more about specific types of data and how we use that data, please see the section entitled “How We Use Your Personal Information” below.

The following is a high-level summary of the types of personal information we use:

i. Information you provide to us (either directly or through a third party)

If you access the Game, we will process the following personal data:

· Account registration information: You give us information about you when you set up an account to register for the Game: (i) your email address, email verification code, language, region, username, password, IP address and Open ID if you register and log in with your email, or (ii) information we import from your connected Steam or social media account (Apple, Google Play, Facebook, Twitter and Line) if you register or log in via your Steam or social media account, including your user ID, name or nickname, user token, Open ID and your profile picture (if any). If you use standard Facebook Login, your actual account information will be imported. If you use Facebook Login for Gaming, dummy account information will be used. If you login via your Facebook account, you may choose to give us your friends list as well. You also provide us with information when you set up your profile for the Game.

· Survey Information: If you choose to participate in a survey about the Game, you may be asked to provide certain personal information, such as your gender (optional), country or region of residency (optional), income information (optional), email address (optional), phone number (optional), nickname (optional) and any other information you choose to provide as part of the survey response. We will use IMUR Survey services for the Game. We will use your survey response for the purpose of improving the Game services. If you choose to participate in an in-game survey regarding the Game, we will redirect you to IMUR to take the survey and will only process your aggregated and anonymised survey responses once you complete the survey on IMUR Survey. The IMUR Survey privacy policy will apply to certain data processed in connection with your participation in any survey regarding the Game. You can read more in the IMUR Survey privacy policy available here.

ii. Information about you generated as part of the Game

We automatically collect certain data from you when you access the Game, namely:

· Guest log-in information: Guest ID.

· Game data (including log information): Your Open ID, IP address, game log information and gameplay statistics (e.g. player level, in-game performance, purchased items and virtual currency).

· For the purposes of push notifications (applicable to mobile version only): Device token, Firebase Cloud Messaging token, device dimensions and in-app events.

· Chat data: If you use text or audio chat service, we will process your Open ID, role ID and chat data when you communicate with other users in-game.

· Voice message data: If you use our voice message service, we will process your voice message data, device information and log-related information.

· Customer service information: Information collected when you communicate with customer service, when you give us reviews or feedback, or otherwise provide information to us through the Game.

· GDOS information: Open ID, score, nickname, equipment, mail title, iVip level, Mail ID, iPayPlayer, and other role-related information used for Game operation and customer service purposes.

· Security-related information: Open ID, network type, device information and application information.

· Game server navigation information: Open ID.

· Game update service information: Mobile phone ROM (for mobile version) or operating system version (for PC version).

· Crash-related information: Device information, process name, network type, SDK information, application information and buried data reporting.

· Eligibility information: Open ID, token, region, nickname and email address.

· In-app purchase information (only via Google Play and App Store): Open ID, role ID, country, device information (device model, IDFV, IP address, network type, network monitoring data and client exports IP) and other information (country currency, SDK version and application version).

· Gift redemption information: Open ID, role ID, details of redemption (time stamps and logs, redemption code used, items redeemed).

· Game analytics information: User region and device information.

· User acquisition analytics information (applicable to PC version only): PC UUID, browser, time zone, resolution, IP address, language and other common information for data reporting.

· Account deletion information: your email address, region, open ID, and user token to allow you to delete your user account upon your request.

We automatically collect certain data from you via third-party SDKs when you use the mobile version of the Game services for marketing purposes, namely:

· Your Open ID, user ID, nickname, app-instance ID, user device dimensions and in-app events.

· Your technical information, technical identifiers and information regarding your engagement with our advertising campaigns, and the platforms from which you have downloaded the Game.

· Your contact information (for matching purposes only) and event data (information about you and the actions that you take in relation to the Game if you log in via Facebook).

4. How We Use Your Personal Information

This section provides more detail on the types of personal information we collect from you, and why.

For users who live in Brazil, the European Economic Area, Switzerland, Türkiye or the United Kingdom, it also identifies the legal basis under which we process your data.

Personal Information	Use	Legal Basis (where applicable)
Information you provide to us (either directly or through a third party)
Guest log-in information: Guest ID	We use this information to create your account for the Game in accordance with your request.	Necessary to perform our contract with you to provide the Game.
Email log-in information (if you choose to log in via your email address): email address, email verification code, language, region, username, password, IP address and Open ID	We use this information to create your account for the Game in accordance with your request.	Necessary to perform our contract with you to provide the Game.
Level Infinite Account log-in information (if you choose to log-in via Level Infinite Account): UID, token, email, username https://account.levelinfinite.com/privacypolicy.html	We use this information to link your Chimeraland account to your Level Infinite Account in accordance with your request.	Necessary to perform our contract with you to provide the Game.
Social media / Steam log-in information (if you choose to log in via your social media account with these networks): · Apple: Apple ID, nickname, profile picture, user token and Open ID · Google Play: user ID, nickname, profile picture, user token and Open ID · Facebook: Facebook UID, name, profile picture, user token and Open ID (for Facebook Login for Gaming, dummy versions of the foregoing are processed instead) · Twitter: user ID, nickname, profile picture, user token and Open ID · LINE: user ID, nickname, profile picture, user token and Open ID · Steam: user ID, nickname, profile picture, user token and Open ID	We use this information to create your account for the Game in accordance with your request.	Necessary to perform our contract with you to provide the Game.
Facebook friends list	If you choose to log-in using Facebook and requests us to do so, we will import the Facebook Open ID, profile picture, and name of the friends from your Facebook profile so that you can connect with your friends.	Necessary to perform our contract with you to connect you with your friends.
Information generated as part of the Game
Open ID (game data)	We use this information to: · identify user logs; · store your game data with your profile; and · allow you to connect to our server.	Necessary to perform our contract with you to provide the Game.
Gameplay statistics: player level, in-game performance (combat effectiveness, equipment and combat duration), purchased items and virtual currency	We use this information to allow you to play the game, to document and save details of your use for future gameplay and to provide you with feedback and information about your gameplay and progress.	Necessary to perform our contract with you to provide the Game.
IP address	We use this information to allow you to connect to our server.	Necessary to perform our contract with you to provide the Game.
Game log information: For mobile version: Character ID, game account (used when you log in to the Game), user nickname, country code, device system version, device brand, device model, device manufacturer, device name, screen resolution, screen orientation, CPU model, GPU information, RAM, client exports IP, phone memory, login channel ID, operator name, network type, signal strength and buried data reporting For PC version: Character ID, game account (used when players log in to the Game), user nickname, country code, device system version, device brand, device model, device manufacturer, device name, screen resolution, screen orientation, CPU model, GPU information, RAM, client exports IP, disk memory, login channel ID, network type and buried data reporting	We use this information: · to improve our services, including the functionality of the Game; · for security and verification purposes; and · to maintain a record of log-in and actions of the user account.	Necessary to perform our contract with you to provide the Game.
Push notification information (applicable to mobile version only): device token, Firebase Cloud Messaging token, device dimensions and in-app events	We use this information to send you notifications about game events and updates.	It is in our legitimate interest to notify you about announcements, updates or information relating to the Game.
Chat data: Open ID, role ID, text and/or audio data	We use this information to facilitate your communications with other users.	Necessary to perform our contract with you to facilitate communication between users where you seek to use chat services.
Chat data: Open ID, role ID, text messages	We use this information to filter abusive language or other uses of chat in violation of our End-user License Agreement.	It is in our legitimate interests to ensure the integrity of the Game and protect users from prohibited conduct.
Voice message data: voice message, device information (device OS version, device manufacturer, RAM, system time, device model, device name, CPU model, network type, IP address) and log-related information (Open ID, room ID, SDK version, chat room status, packet loss rate, and other log specific code such as API call sequence and tracking logs)	We use this information to facilitate your communications with other users, solve crashes and optimize compatibility.	Necessary to perform our contract with you to facilitate communication between users where you seek to use voice messaging services.
Customer service information: · Via app: name, Open ID, device ID, application version, battery level, wifi strength, free space on phone, network type, iOS version, platform, network type, carrier, country code and photo (optional) · Via website: name, Open ID, device ID and email address (optional) Details of ticket, complaint and handling	We use this information to: · provide troubleshooting, such as addressing and remediating technical issues and bugs; and · improve our services.	Necessary to perform our contract with you to support the Game.
GDOS information: OpenID, score, nickname, equipment, mail title, iVip level, Mail ID, iPayPlayer, and other role-related information (such as game weapons and equipments)	We use this information to access, amend and delete information relating to users for Game operation and customer service purposes.	Necessary to perform our contract with you to provide and support the Game.
Security-related information: For mobile version: Open ID, network type, device information (including brand, CPU architecture, root status, unique identifier of ROM, mask resolution, system startup time, whether running in simulator, international coding and language, remaining memory, remaining built-in and external SD card space, installed APK information, running process information, host file, SD card application cache directory file name list) and application information (including package name, application version, startup time and process name) For PC version: Open ID, network type, device information (including brand, CPU architecture, unique identifier of ROM, mask resolution, system startup time, international coding and language, remaining memory, running process information, host file) and application information (including package name, application version, startup time and process name)	We use this information to: · provide a fair environment; · solve crashes and optimize compatibility; · filter profanity; · detect use of plug-ins or other cheating behaviour; and · detect the existence of domain name hijacking.	It is in our legitimate interest ensure the security of our Game, to provide a fair environment for players and to improve the Game.
Game analytics information: For mobile version: · user region: country, province, city, carrier ID, region and IP address · device information: application version, application ID, battery information, WiFi strength, available space, network type, OS version, OS name, carrier, country code, device language, device resolution, brand, manufacturer, device model, total RAM, total ROM, CPU information, GPU information, game frame information, mobile signal strength, network round trip time, network bytes received/sent, login step event information and XWID (generated based on device information) For PC version: · user region: country, province, city, carrier ID, region and IP address · device information: CPU name, CPU core, CPU frequency, GPU name, total RAM, total ROM, device model, device brand, screen width, screen height, OS type, OS version, SDK version and network type	We use this information for general game analytics to review and improve game performance.	It is in our legitimate interest to improve the Game service.
Marketing data (applicable to mobile version only): · Collected via Firebase: your app-instance ID, user device dimensions and in-app events. · Collected via AppsFlyer: your technical information, technical identifiers (IP address, user agent, IDFA, Google Advertising ID and Open ID) and information regarding your engagement with our advertising campaigns. · Collected via Facebook: your contact information (for matching purposes only) and event data (information about you and the actions that you take in relation to the Game if you log in via Facebook). · Collected via Adjust: your technical data including pseudonoymized (hashed) IP address, mobile identifiers (IDFA and Google Advertising ID) and engagement information.	If you click on a link or interact with content that advertises the Game, we store this information and that advertisement and certain marketing analytics data with your profile in order to measure the performance of our advertisements.	It is in our legitimate interests to use this information to monitor the success of our advertising and marketing programs.
User acquisition analytics information (applicable to PC version only): your PC UUID, browser, time zone, resolution, IP address, language and other common information for data reporting such as system version	We use this information to understand the user acquisition process, which platform users who downloaded the game originated from, and users’ engagement with our advertisements on these platforms.	It is in our legitimate interests to use this information to monitor the success of our advertising and marketing programs.
Game server navigation information: Open ID	We use this information to allow you to select which server to connect to.	Necessary to perform our contract with you to provide and support the Game.
Game update service information: For mobile version: mobile phone ROM For PC version: operating system version	We use this information to: · update game resources; and · remediate technical issues and bugs.	Necessary to perform our contract with you to provide and support the Game.
Survey information: gender (optional), country or region of residency (optional), income information (optional), email address (optional), phone number (optional), nickname (optional) and any other information you choose to provide as part of the survey response. To the extent you choose to participate in an in-game survey regarding the Game, we will redirect you to IMUR Survey to take the survey and the IMUR Survey privacy policy will apply to certain data processed in connection with your participation in the survey. You can read more in the IMUR Survey privacy policy available at the link above under The Types of Personal Information We Use – Survey Information.	We use this information to better understand our users and to improve the Game services.	We collect this information with your consent.
Crash-related information: For mobile version: device information (device name, device model, phone memory, CPU usage rate, CPU model, device system version, device brand, device manufacturer, total ROM, total RAM, device language, CPU architecture, root status, remaining external SD card space, remaining memory, whether running in the simulator, running process information, APN, system time and battery status), process name, network type, SDK information, application information and buried data reporting For PC version: device information (CPU name, CPU core, CPU frequency, GPU name, total RAM, total ROM, device model, device brand, OS type and OS version), process name, network type, SDK information, application information and buried data reporting	We use this information to: · collect crash-related information when crashes occur; and · improve our services.	It is in our legitimate interest to improve the Game services.
Eligibility information: Open ID, token, region, nickname and email address	We use this information to verify your eligibility to use the Game.	It is in our legitimate interest for us to comply with applicable laws.
In-app purchase information (only via Google Play and App Store): Open ID, role ID, country, device information (device model, IDFV, IP address, network type, network monitoring data, client exports IP) and other information (country currency, SDK version and application version)	We use this information in order to process any payments you make within the Game.	Necessary to perform our contract with you to facilitate your payment.
Gift redemption information: Open ID, role ID, details of redemption (time stamps and logs, redemption code used, items redeemed).	We use this information to facilitate the redemption of in-game gifts / props by users.	Necessary to perform our contract with you to facilitate redemptions.
Account deletion information: email address, region, open ID, user token	We use this information to allow you to delete your account upon your request.	Necessary to perform our contract with you to allow you to delete your account.

5. How We Store and Share Your Personal Information

Our corporate group operates around the world. Pursuant to our contract with you to provide you with the Game, your personal information will be processed on servers that may not be located where you live. No matter where our servers are located, we take appropriate measures to safeguard your rights in accordance with this Privacy Policy. Our servers for the Game are located in the United States, Germany, Singapore and Japan.

In addition, your information can be accessed from outside of where you live by our support, engineering and other teams around the world, including Singapore.

Only where necessary will we share your personal information with third parties. Situations where this occur are:

· Third parties that provide services in support of the Game, including a provider of cloud services that process information identified in this policy on their servers in the United States for the purpose of providing the Game, a customer service provider that processes customer service information identified in this policy in the United States and Singapore, a push notification service provider that processes push notification information identified in this policy in the United States and third party SDKs that process marketing data identified in this policy in Belgium (AppsFlyer), Germany (Adjust), Ireland (AppsFlyer), the Netherlands (Adjust) and the United States (Firebase, Adjust, Facebook) for the purpose of providing marketing and advertisements and monitoring the success of our marketing and advertising campaigns. All companies providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose other than providing us with their services.

· Companies within our corporate group who process your personal information in order to operate the Game and process payments for us. All related group companies may only use your personal information in accordance with this Privacy Policy.

· Regulators, judicial authorities and law enforcement agencies, and other third parties for safety, security, or compliance with the law. There are circumstances in which we are legally required to disclose information about you to authorities, such as to comply with a legal obligation or processes, enforce our terms, address issues relating to security or fraud, or protect our users. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of valid legal process such as a subpoena, court order, or search warrant. We are usually prohibited from notifying you of any such disclosures by the terms of the legal process. We may seek your consent to disclose information in response to a governmental entity’s request when that governmental entity has not provided the required subpoena, court order, or search warrant. We may also disclose your information to:

o enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;

o detect, prevent or otherwise address security, fraud or technical issues; or

o protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

· A third party that acquires all or substantially all of us or our business. We may also disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate or re-organise any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any prospective buyer, new owner, or other third party involved in such sale or transfer.

6. The Security of Your Personal Information

We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted through the Game or otherwise via the Internet; any transmission is at your own risk.

7. Data Retention

We do not keep your data for longer than is necessary unless we are required to do so under law. For further details on how long we keep your data, please refer to the time periods set out below.

Personal Information	Retention Policy
Guest log-in information Email log-in information Level Infinite Account log-in information Social media / Steam log-in information Facebook friends list Open ID (Game data) Gameplay statistics IP Address Game log information Push notification information Customer service information Crash-related information Security-related information Marketing data (collected via Firebase, Adjust, Appsflyer and Facebook) In-app purchase information Game analytics information User acquisition analytics information	Stored for the lifetime of your use of the Game. If you request for account deletion, data will be deleted within 30 days after your request.
Survey information	Stored for 1 year.
Gift redemption information	Stored for 6 months from date of redemption. If you request for deletion, data will be deleted within 30 days after your request.
Voice message data	Stored for 90 days, but can be deleted within 30 days upon request.
Eligibility information Chat data (Open ID and role ID) Game server navigation information	Stored for 30 days.
Chat data (text and/or audio message) Game update service information GDOS information	Not stored.
Account deletion information	Stored for a cool-down period of 30 days.

If we are required to retain your information beyond the retention periods set out above, for example to comply with applicable laws, we will store it separately from other types of personal information.

8. Your Rights

Some jurisdictions’ laws grant specific rights to users of the Game. Please refer to the Supplemental Jurisdiction-Specific Terms, or the applicable laws in your jurisdiction, for an overview of specific rights that apply to persons subject to data protection laws in the listed jurisdictions and how these can be exercised.

Subject to applicable laws and regulations, you may have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). You can exercise some of these rights directly by accessing and updating the information in your account. If you believe we hold any other personal information about you, please contact us at DPO@chimeraland.com.

Access

You may have the right to access personal information we hold about you, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your account.

Portability

You may have the right to receive a copy of certain personal information we process about you. For example, in certain jurisdictions this can comprise personal information we process on the basis of your consent (e.g., survey information) or pursuant to our contract with you (e.g., account name), as described above in the section “How We Use Your Personal Information”. We will provide further information to you about transferring this data if you make such a request.

Correction

You may have the right to correct personal information we hold that is inaccurate. You can access the personal information we hold about you by logging into your Game account.

Erasure

You may be able to delete your account, or remove certain personal information, by logging into your Game account. We may need to retain personal information if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly in the Game and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the personal information or providing links to the personal information to erase it too.

Restriction of Processing to Storage Only

You may have a right to require that we stop processing the personal information we hold about you (other than for storage purposes in certain circumstances). Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or for another’s protection). Where we agree to stop processing the personal information, we will take steps to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.

Objection

You may have the right to object to our processing of your personal information. If you wish to do so, please contact us at DPO@chimeraland.com or using the contact details set out below, and we will consider your request.

Consent Withdrawal

To the extent provided by applicable laws and regulations, you may withdraw consent you previously provided to us for certain processing activities by contacting us at DPO@chimeraland.com. Where consent is required to process your personal information, if you do not consent to the processing or if you withdraw your consent we may not be able to deliver the expected service. Please note that the right to withdraw consent is only available if the legal basis for processing information is consent.

Announcements

We may from time to time send you announcements when we consider it necessary to do so (for example, when we temporarily suspend access to the Game services for maintenance, or security, privacy or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature.

9. Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to DPO@chimeraland.com.

In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at DPO@chimeraland.com and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection authority in the region in which you live or work where you think we have infringed data protection laws.

10. Changes

If we make any material changes to this Privacy Policy we will post the updated Privacy Policy here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy.

11. Language

Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this privacy policy, the English version shall prevail.

SUPPLEMENTAL JURISDICTION-SPECIFIC TERMS

Some jurisdictions’ laws contain additional terms for users of the Game, which are set out in this section. If you are a user located in one of the jurisdictions below, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy above.

Algeria

By accessing the Game, you give us your consent for the collection, storage, treatment and use of your personal information, and transfer of your personal information to a third party (local cloud providers to process and back up your data, a customer service provider, a push notification service provider, third party SDKs that process marketing data or our affiliates around the world to help us deliver the Game located in Singapore, Belgium, Ireland, the Netherlands, the United States, Germany, and Japan, as described in the Privacy Policy) where it is manually and electronically treated.

Argentina

Your rights

If you are dissatisfied with our response to your request for access to, correction, or erasure of your personal information or your privacy complaint in respect of your personal information, you may contact the Agency for Access to Public Information at: Av. Pte. Gral. Julio A. Roca 710, Piso 2°, Ciudad de Buenos Aires (Telephone: +5411 3988-3968 or email: datospersonales@aaip.gob.ar).

Data transfers

While we take reasonable steps to ensure that third party recipients of your personal information comply with privacy laws that are similar to those of your jurisdiction, by providing us your personal information and by using the Game, you consent to the transfer of your personal information to a jurisdiction where privacy laws may not offer the same level of protection as the laws that may apply in Argentina.

Australia

Overseas Recipients

We take reasonable steps to ensure that third party recipients of your personal information located outside Australia handle your personal information in a manner that is consistent with Australian privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients.

Access

You have the right to access personal information we hold about you, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your account. If you believe we hold any other personal information about you, please contact us at DPO@chimeraland.com.

Correction

You have the right to correct any of your personal information we hold that is inaccurate. You can access the personal information we hold about you by logging into your Game account. If you believe we hold any other personal information about you and that information is inaccurate, please contact us at DPO@chimeraland.com.

Children

If you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to register an account on and use the Game.

Transacting Anonymously

Where practicable, we will give you the option of not identifying yourself or using a pseudonym when registering an account on or using the Game. You acknowledge that if you do not provide us with your personal information, we may be unable to provide you with access to certain features or sections of the Game, including social media integration and In-game purchases.

Your Rights

If you are dissatisfied with our response to your request for access to, or correction of, your personal information or your privacy complaint in respect of your personal information, you may contact the Office of the Australian Information Commissioner (Telephone: +61 1300 363 992 or email: enquiries@oaic.gov.au).

Data Transfers

While we take reasonable steps to ensure that third party recipients of your personal information comply with privacy laws that are similar to those of your jurisdiction, you acknowledge and agree that we cannot control the actions of third party recipients and so cannot guarantee that they will comply with those privacy laws.

Bangladesh

Agreement

By accepting this Privacy Policy, you expressly state that you authorise us to collect, use, store, and process your personal data, including disclosing to third parties, to the extent provided by this Privacy Policy. You also consent to the cross-border transfer of your information to any country where we have databases, affiliates or service providers, and, in particular, to Singapore, Belgium, Ireland, the Netherlands, the United States, Germany, and Japan.

Age Restriction

In order to use the Game, you represent that you are at least 18 years old and, therefore, legally capable of entering into binding contracts.

Brazil

This section applies to users located in Brazil:

Language

This Privacy Policy is provided in Portuguese for users located in Brazil. In case of dispute, the Portuguese version of this Privacy Policy shall prevail.

Consent Revocation

Whenever we use your personal information based on your consent, you may revoke the consent that you have previously given for the collection, use and disclosure of your personal information, subject to contractual or legal limitations. To revoke such consent, you may terminate your account or you can contact DPO@chimeraland.com. This may affect our provision of the Game to you.

Parental and Guardian Consent

If you are under the age of 18, you should not use the Game for any purpose without first obtaining parental/guardian agreement to this Privacy Policy (both for themselves and on your behalf). We do not knowingly collect personal information from any children under the age of 18 without such consent. Please contact our Data Protection Officer if you believe we have any personal information from any children under the age of 18 without such parental/guardian consent – we will promptly investigate (and remove) such personal information.

BY ACCEPTING THIS PRIVACY POLICY, YOU EXPRESSLY STATE THAT YOU AUTHORISE US TO COLLECT, USE, STORE, AND PROCESS YOUR PERSONAL INFORMATION, INCLUDING, DISCLOSING TO THIRD PARTIES, TO THE EXTENT PROVIDED BY THIS PRIVACY POLICY.

California

This section applies to California residents covered by the California Consumer Privacy Act of 2018 (“CCPA”).

Collection and Disclosure of Personal Information

Over the past 12 months, we have collected and disclosed the following categories of personal information from or about you or your device:

· Identifiers, such as your name as it appears on your social media / Steam profile, Open ID / user ID, role ID, Guest ID, username, user token, IP address, device ID, device token, IDFA, IDFV, Google Advertising ID, PC UUID, phone number, mailing address, email address, and nickname. This information is collected directly from you and your device and from Steam / social media platforms if you choose to sign up using a Steam / social media account.

· Internet or other electronic network activity information, such as your information regarding your use of the Game, including level, score, in-game performance, date and time stamps of actions, log-in and clickstream data and other device Information as described in the main Privacy Policy. This information is collected directly from you and your device.

· Commercial information about any transactions within the Game such as what products were purchased and currency used. This information is collected directly from you and your device and the Google Play or Apple iOS store.

· Geolocation data such as your region, country, province and city. This information is collected directly from you.

· Audio and visual information such as your profile picture, audio chat and voice messages. This information is collected directly from you and from Steam / social media platforms if you choose to sign up using a social media account.

· Professional or employment-related information such as your profession if you choose to provide it in a survey. This information is collected directly from you.

· Other information described in subdivision (e) of Section 1798.80, including information about your gender, nationality, or age. This information is collected directly from you in the context of being our consumer.

We collect your personal information for the following purposes:

· To provide you with the Game, maintain your account, provide customer service, process payments, provide push notifications, process in-app purchases, facilitate redemptions, verify your eligibility to use the Game and deliver audio and text chat and audio messages.

· To process surveys relating to the Game.

· To improve our services, including the functionality of the Game, and ensure the security and fairness of the Game.

· To monitor the success of our advertising and marketing programs.

· For security and verification purposes, including to prevent and detect fraudulent activity.

· To address and remediate technical issues and bugs.

· To allow you to delete your account upon your request.

For additional information about what each type of personal information is used for, see this chart in the main portion of the Privacy Policy.

We disclose personal information to the following types of entities:

· Other companies within our corporate group who process your personal information in order to operate the Game, including to process payments.

· Other companies that provide services on our behalf in support of the Game and who are prohibited by contract from retaining, using, or disclosing personal information for any purpose other than for providing their services to us.

· Regulators, judicial authorities and law enforcement agencies.

· Entities that acquire all or substantially all of our business.

In the past 12 months, we have not sold Personal Information of California residents within the meaning of “sold” in the CCPA.

Rights under the CCPA:

If you are a California resident, you have the right to:

· Request we disclose to you free of charge the following information covering the 12 months preceding your request:

o the categories of personal information about you that we collected;

o the categories of sources from which the personal information was collected;

o the purpose for collecting personal information about you;

o the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and

o the specific pieces of personal information we collected about you;

· Request we delete personal information we collected from you, unless CCPA recognises an exception; and

· Be free from unlawful discrimination for exercising your rights including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.

We aim to fulfil all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.

How to Exercise Your Rights

First, you may wish to log into your account and manage your data from there. If you are a California resident to whom the CCPA applies, you may also exercise your rights, if any, regarding other data by contacting us at DPO@chimeraland.com.

Canada

If you are located in Canada and wish to obtain written information about our policies and practices with respect to our service providers located outside Canada, you may contact us at DPO@chimeraland.com. Our privacy experts who monitor this email address are also able to answer any questions users may have about the collection, use, disclosure or storage of personal information by our service providers.

Where we use service providers who might have access to your personal information, we require them to have privacy and security standards that are comparable to ours. We use contracts and other measures with our service providers to maintain the confidentiality and security of your personal information and to prevent it from being used for any purpose other than as provided in this Privacy Policy.

Colombia

Language

This Privacy Policy is provided in Spanish for users located in Colombia. In case of dispute, the Spanish version of this Privacy Policy shall prevail.

How We Use Your Personal Information

From the entry into force of this Privacy Policy, at the time of the collection of your personal data, we will request your prior authorization, by informing you about the specific purposes of the processing of your personal data for which such consent is obtained under the Privacy Policy.

Your authorization may be expressed (i) by writing, (ii) orally or (iii) through unequivocal conducts that allow us to reasonably conclude that your authorization was granted, such as the act of accepting the Privacy Policy. We may keep evidence of said authorizations, while respecting the principles of confidentiality and privacy of information.

Your Rights

As a data subject you have certain rights, including (i) to access, update and rectify your personal data; (ii) to request a copy of the consent you have given us; (iii) to be informed about how we have processed your personal data; (iv) to file claims before your country’s data protection authority; (v) to revoke the consent you have given us to process your personal data, unless the processing is based on compelling legitimate grounds or is needed for legal reasons; (vi) to ask for the suppression of your personal data (right to erasure); and (vii) to freely access your information.

You can contact us if you want to exercise any of these rights through our contact information in the section “Contact” of this Privacy Policy.

Proceedings For The Exercise Of Your Rights

Queries (rights to access): You can file queries regarding the processing of your personal data by us.

Claims (right to correction and erasure): You have the right to file claims in relation to the processing of your personal data by clearly describing the facts that give rise to your claim.

Egypt

This Privacy Policy is provided in Arabic for users located in Egypt. In case of dispute, the Arabic version of this Privacy Policy shall prevail.

By proceeding with the sign up process, you acknowledge that you have read, understood, and consented to this Privacy Policy. If you do not consent to this Privacy Policy, you must not use the Game.

You are acknowledging your consent to the processing, storage, and cross-border transfer of your personal data. The cross border transfer may be to any country in which we have databases, affiliates or service providers, in particular Singapore, Germany, Japan, Belgium, Ireland, the Netherlands and the United States.

If you are a new user, you have seven days to inform us of any objection you may have to this Privacy Policy.

As an Egyptian data subject, you have certain rights under the Egyptian Personal Data Protection Law.

France

Your Rights

Instructions for the processing of your personal data after your death

You have the right to provide us with general or specific instructions for the retention, deletion, and communication of your personal data after your death.

The specific instructions are only valid for the processing activities mentioned therein and the processing of these instructions is subject to your specific consent.

You may amend or revoke your instructions at any time.

You may designate a person responsible for the implementation of your instructions. This person will be informed of your instructions in the event of your death, and be entitled to request their implementation from us. In the absence of designation or, unless otherwise provided for, in the event of the death of the designated person, their heirs will have the right to be informed of your instructions and to request their implementation from us.

When you wish to make such instructions, please contact us at DPO@chimeraland.com.

Japan

Minimum Age

If you are under the age of 18, you must obtain your parent’s or legal guardian’s consent to use the Game services.

Consent to transfer to third parties

By proceeding, you consent to the transfer of your personal information to third parties (if any), which may include the cross-border transfer of your information to any region where we have databases, affiliates or service providers and, in particular, to Belgium, Japan, Ireland, Germany, Singapore, the Netherlands and the United States.

Your Rights

You may request us to notify you about the purposes of use of, to disclose, to make any correction to, to discontinue the use or provision of, and/or to delete any and all of your personal information which is stored by us, to the extent provided by the Act on the Protection of Personal Information of Japan. When you wish to make such requests, please contact us at DPO@chimeraland.com.

Kingdom of Saudi Arabia

You consent to the collection, use, disclosure, transfer, export (to the extent permitted by applicable laws) and storage of your personal information as described in this Privacy Policy.

Kuwait

You represent that you are at least 21 years old, or 18 years old and have obtained parental/guardian consent and, therefore, legally capable of contracting under the applicable laws and regulations in Kuwait.

By accepting this Privacy Policy, you expressly state that you authorise us to collect, use, store, and process your personal data and to disclose this data to third parties whether inside or outside of Kuwait, in line with the provisions of this Privacy Policy.

Mexico

Language

This Privacy Policy is provided in Spanish for users located in Mexico. In case of dispute, the Spanish version of this Privacy Policy shall prevail.

Age Restrictions

You should not use the Game unless you are 18 years old or you have obtained parental/guardian agreement to this Privacy Policy (both for themselves and on your behalf).

Types of Personal Information We Use

For clarification purposes, in the sections "The Types of Personal Information We Use” and section “How We Use Your Personal Information” you can find full details about the personal data we use. Therefore, we are providing you with complete information about the personal data we use, in terms of the Federal Law on Protection of Personal Data held by Private Parties and other applicable regulations.

Purposes of Processing

Some of the purposes of processing stated above are for voluntary purposes. You may object the processing of your personal data for voluntary purposes as stated in the section “Your Rights” below.

Please be informed that we may also use your personal data to comply with legal obligations or requests from competent authorities, assert or defend our rights before the competent authorities / courts, respond to requests you send us in relation to your personal data and to carry out the transfer of personal data detailed in section “How We Store and Share Your Personal Information”.

Data Transfer Consent

In general, we do not require your consent to carry out the transfers detailed in section “How We Store and Share Your Personal Information”. However, we require your consent to transfer your personal data to a third party that acquires all or substantially all of us or our business.

By using the Game and providing us with your personal data, you agree to the data transfers detailed above that require your consent. You may exercise your rights in connection with your personal data as stated in the section “Your rights” below.

Your Rights

The sub-sections entitled “Access”, “Correction”, “Erasure”, “Objection” and “Restriction of Processing to Storage Only “, which includes the limitation to the use and disclosure of your personal data included in Section “Your Rights” above also apply to users that are located in Mexico.

You also have the right to revoke consent that you have provided us to process your personal data.

To exercise any of your rights, contact our Data Protection Officer at DPO@chimeraland.com.

To know more about your rights, as well as the applicable means, procedures and requirements to exercise any of your rights, please contact our Data Protection Officer at DPO@chimeraland.com.

Morocco

The protection of your privacy is an important principle for us. We collect information for purposes strictly necessary for the proper use of the Game.

By accepting these conditions of use, you explicitly accept that your personal data may be subject to processing by the Game.

Kindly note:

· the identity of the Data Controller is Proxima Beta Pte. Limited, a company incorporated in Singapore, email: DPO@chimeraland.com.

· the purposes of the processing for which the data is intended are set out in the table in the section “How We Use Your Personal Information”.

· recipients or categories of recipients are set out in the section “How We Store and Share Your Personal Information”.

· whether the answer to the questions is compulsory or optional, as well as the possible consequences of a lack of answer: please refer to the section “How We Use Your Personal Information” and the section “Your Rights”.

New Zealand

This section applies to users located in New Zealand:

Overseas Recipients

We take reasonable steps to ensure that third party recipients of your personal information located outside New Zealand handle your personal information in a manner that is consistent with New Zealand privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients.

Access

Correction

You have the right to request the correction of any of your personal information we hold that is inaccurate. You can access the personal information we hold about you by logging into your account. If you believe we hold any other personal information about you and that information is inaccurate, please contact us at DPO@chimeraland.com.

Children

If you are under the age of 16, you undertake that you have the consent of your parent or legal guardian to register an account on and use the Game.

Your Rights

If you are dissatisfied with our response to your request for access to, or correction of, your personal information or your privacy complaint in respect of your personal information, you may contact the Office of the New Zealand Privacy Commissioner (www.privacy.org.nz).

Data Transfers

Contact

If you have any questions or comments about the Privacy Policy and/or this China Addendum, if you need to report a problem, or if you would like us to update, amend, or request deletion of the information we have about you, please contact us at: DPO@chimeraland.com.

Peru

Transfers and delegation of personal information occur as set out in this Privacy Policy and the section “Republic of Korea”.

You may exercise rights related to the protection of personal information by requesting access to your personal information or the correction, deletion or suspension of processing of your personal information, etc. pursuant to applicable laws such as the Personal Data Protection Law (the “Law”).

You may also exercise these rights through your legal guardian or someone who has been authorised by you to exercise the right. However, in this case, you must submit a power of attorney to us in accordance with the Law.

Upon your request, we will take necessary measures without delay in accordance with applicable laws such as the Law.

You can also withdraw your consent or demand a suspension of the personal information processing at any time.

If you consider that your request has not been met you may file a claim with the Peruvian National Authority of Personal Data Protection.

Contact

To protect your personal information and handle complaints relating to your personal information, we have appointed the following department responsible for managing and protecting your personal information.

· Data Protection Team, responsible for the management and safety of your personal information

· Contact: DPO@chimeraland.com

Qatar

If you are using the Game in Qatar, you consent (for the purposes of Law No. 13 of 2016 on the Protection of Personal Data, as may amended from time to time) to the processing of your information in accordance with this Privacy Policy.

Republic of Korea

How We Store and Share Your Personal Information

Provision of personal information to third parties

We provide your personal information to third parties as described below:

*Name of Recipient (and contact information)*	*Types of Personal Information provided*	*Purpose of Use by Recipient*	*Period of Retention and Use by Recipient*
Firebase (https://firebase.google.com/support/privacy)	Push notification information (applicable to mobile version only) and marketing data (collected via Firebase) (applicable to mobile version only).	Provision of push notifications and analysis of marketing efficiency	In accordance with the Firebase privacy policy
Facebook (https://m.facebook.com/legal/businesstech)	Marketing data (collected via Facebook)	Analysis of marketing efficiency	In accordance with the Facebook Business Tools Terms
AppsFlyer Ltd. (https://www.appsflyer.com/legal/services-privacy-policy/)	Marketing data (collected via AppsFlyer)	Analysis of marketing efficiency	In accordance with the AppsFlyer privacy policy.
Adjust GmbH (https://www.adjust.com/terms/privacy-policy/)	Marketing data (collected via Adjust)	Analysis of marketing efficiency	In accordance with the Adjust privacy policy

Delegation of Processing

For the performance of the services detailed in this Privacy Policy, we delegate the processing of your personal information to the following professional service providers:

Delegatee	Description of Delegated Services
Google (Google Cloud Platform))	Data processor: Processes and stores data on behalf of the data controller
Aceville Pte Ltd	Data processor: Processes and stores data on behalf of the data controller
Tencent Cloud LLC	Data processor: Processes and stores data on behalf of the data controller
Tencent Cloud Europe B.V.	Data processor: Processes and stores data on behalf of the data controller
AIHelp	Data processor: Processes customer support information to operate customer support and account enquiries on behalf of the data controller

Overseas Transfer of Personal Information

We transfer personal information to third parties overseas as follows:

*Recipient (Contact Information of Information Manager)*	*Country to which Your Personal Information is to be Transferred*	*Date and Method of Transfer*	*Types of Your Personal Information to be Transferred*	*Purposes of Use by Recipients*	*Period of Retention of Use by Recipient*
Google (Google Cloud Platform) (https://policies.google.com/privacy) (https://cloud.google.com/terms/cloud-privacy-notice)	United States unless otherwise described in the service provider’s privacy policy	Transmitted from time to time	Guest log-in information, email log-in information, social media / Steam log-in information, security-related information, crash-related information, eligibility information, game analytics information, in-app purchase information, user acquisition analytics information (applicable to PC version only) and GDOS information	Storage of personal information	For the data retention period specified under “How We Store and Share Your Personal Information”
Aceville Pte Ltd (cloudlegalnotices@tencent.com)	Singapore	Transmitted from time to time	Chat data (Open ID, role ID, text messages), push notification information (applicable to mobile version only), marketing data (collected via Firebase) (applicable to mobile version only), survey information, account deletion information and customer service information	Storage of personal information	For the data retention period specified under “How We Store and Share Your Personal Information”
Aceville Pte Ltd (cloudlegalnotices@tencent.com)	Japan	Transmitted from time to time	Open ID (game data), gameplay statistics, IP address, Game log information, gift redemption information and voice message data	Storage of personal information
Tencent Cloud LLC (cloudlegalnotices@tencent.com)	United States	Transmitted from time to time	Open ID (game data), gameplay statistics, IP address, Game log information, marketing data (collected via Adjust, AppsFlyer and Facebook) (applicable to mobile version only), gift redemption information and voice message data	Storage of personal information	For the data retention period specified under “How We Store and Share Your Personal Information”
Tencent Cloud Europe B.V. (cloudlegalnotices@tencent.com)	Germany	Transmitted from time to time	Open ID (game data), gameplay statistics, IP address, Game log information, gift redemption information and voice message data	Storage of personal information	For the data retention period specified under “How We Store and Share Your Personal Information”
Firebase (https://firebase.google.com/support/privacy)	United States unless otherwise described in the service provider’s privacy policy	Transmitted from time to time	Push notification information (applicable to mobile version only) and marketing data (collected via Firebase) (applicable to mobile version only).	Provision of push notifications and analysis of marketing efficiency	In accordance with the Firebase privacy policy
Facebook (https://m.facebook.com/legal/businesstech)	United States unless otherwise described in the service provider’s privacy policy	Transmitted from time to time	Marketing data (collected via Facebook)	Analysis of marketing efficiency	In accordance with the Facebook Business Tools Terms
AppsFlyer Ltd. (https://www.appsflyer.com/legal/services-privacy-policy/)	Dublin, Ireland hosted by AWS and in St. Ghislain, Belgium hosted by Google Cloud	Transmitted from time to time	Marketing data (collected via AppsFlyer)	Analysis of marketing efficiency	In accordance with the AppsFlyer privacy policy.
Adjust GmbH (https://www.adjust.com/terms/privacy-policy/)	Germany, the Netherlands, and the United States	Transmitted from time to time	Marketing data (collected via Adjust)	Analysis of marketing efficiency	In accordance with the Adjust privacy policy
AIHelp (https://aihelp.net/privacypolicy/)	United States unless otherwise described in the service provider’s privacy policy	Transmitted from time to time	Customer support information	Provision of customer support services	In accordance with the AIHelp privacy policy

Data Destruction

Personal information is retained in accordance with the data retention periods as detailed in the section “Data Retention”. With the exception of the personal information set out below, personal information, which has fulfilled the purpose for which it was collected or used, and has reached the period of time during which personal information was to be possessed, will be destroyed in an irreversible way. Personal information stored in electronic files will be deleted safely in an irreversible way by using technical methods, and printed information will be destroyed by shredding or incinerating such information.

The personal information detailed in the section “Data Retention” are required to be retained pursuant to the following laws:

Act on the Consumer Protection in Electronic Commerce, Etc.

Article 6 of the Act on the Consumer Protection in Electronic Commerce

In an electronic commerce or a mail-order sale:

· Records regarding labelling and advertising (6 months)

· Records regarding execution or withdrawal of a contract (5 years)

· Records regarding the payment of a price and the supply of goods and services (5 years)

· Records regarding customer services or dispute resolution (3 years)

Protection of Communications Secrets Act

Article 41 of the Decree of the Act, Article 15-2 of the Protection of Communications Secrets Act

· Log records, IP address (3 months)

· The date of telecommunications by users, the time that the telecommunications start and end, the frequency of use (12 months)

Your Rights

Upon your request, we will take necessary measures without delay in accordance with applicable laws such as the PIPA.

You can also withdraw your consent or demand a suspension of the personal information processing at any time.

Additional Use and Provision of Personal Information

In accordance with the PIPA, we may use or provide personal information within the scope of reasonably related to the initial purpose of the collection, in consideration of whether disadvantages have been caused to data subjects and whether necessary measures have been taken to secure such as encryption, etc. We will determine with due care whether to use or provide personal information in consideration of general circumstances including relevant laws and regulations such as the PIPA, purpose of use or provision of personal information, how personal information will be used or provided, items of personal information to be used or provided, matters to which data subjects provided consent or which were notified/disclosed to data subjects, impact on data subjects upon the use or provision, and measures taken to protect subject information. Specific considerations are as follows:

· whether the additional use/provision is related to the initial purpose of the collection;

· whether the additional use/provision is foreseeable in light of the circumstances under which personal information was collected and practices regarding processing;

· whether the additional use/provision unfairly infringe on the interests of the data subject; and

· whether the necessary security measures such as pseudonymisation or encryption were taken.

Domestic Privacy Representative

Pursuant to the Article 32-5 of Network Act and Article 39-11 of the amended PIPA the information regarding the domestic agent is as follows:

· Name: Kite Bird Korea Yuhan Hoesa

· Address: 25F, 55, Sejong-daero, Jung-gu, Seoul (Taepyeongro 2-ga), Korea

· Telephone: +82-2-2185-0926

· Email: DPO@chimeraland.com

Contact

· Data Protection Department, responsible for the management and safety of your personal information

· Telephone: +82-2-2185-0926

· Email: DPO@chimeraland.com

Serbia

Our designated local representative in Serbia is Karanovic & Partners for the purposes of compliance with the Law on Personal Data Protection, and can be contacted at local.representative@karanovicpartners.com. Please include the word “Serbia” in the subject line of your email.

· Name: Karanovic & Partners o.a.d. Beograd

· Address: Resavska 23, Belgrade, 11000, Serbia

· Telephone Number: +381 11 3094 200

· E-mail: local.representative@karanovicpartners.com

South Africa

You have the right to lodge a complaint with the Information Regulator (South Africa) by emailing at inforeg@justice.gov.za. The Information Regulator (South Africa)’s physical address is 33 Hoofd Street Forum III, 3rd Floor Braampark, Braamfontein, Johannesburg, South Africa.

Sri Lanka

By proceeding, you consent to the terms and conditions of the Privacy Policy and permit the collection, use and disclosure of your personal information. However, if you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to register an account on and use the Game.

Where you request to withdraw consent, refrain from further processing of data or, erase, rectify or complete your personal information, we will provide you with our response to the request within 21 working days.

Türkiye

Our Data Controller Representative in Türkiye for the purpose of compliance with Turkish Law on Personal Data Protection Law (“DPL”) and its secondary regulations, Özdağıstanli Ekici Avukatlık Ortaklığı, can be contacted at turkeydatarep_proximabeta@iptech-legal.com. Please include the word “Chimeraland” in the subject line of your email.

You have legal rights, which are set forth in Article 11 of the DPL, in relation to the personal data we hold about you. As a Turkish data subject, you may have the right to apply to the data controller and (to the extent permitted under applicable laws and regulations):

· learn whether or not your personal data has been processed;

· request information about processing if your personal data has been processed;

· learn the purpose of processing of your personal data and whether they have been used accordingly;

· know the third parties in the country or abroad to whom personal data has been transferred;

· request rectification in the event personal data is incomplete or inaccurate and to demand the operations in this regard be reported to third parties your personal data has been transferred to;

· request deletion or destruction of personal data within the framework of the conditions set forth under Article 7 of the DPL and to demand the operations in this regard be reported to third parties your personal data has been transferred to;

· object to the occurrence of any consequence that is to your detriment by means of analysis of personal data solely through automated systems, and

demand compensation for the damages that you have suffered as a result of unlawful processing of your personal data.

In accordance with Article 9 of the DPL, your personal data may be transferred abroad as follows:

Identity of the overseas recipient	Location of the recipient (or as otherwise stated in the recipient’s privacy policy)	Purposes of use of Personal Information by the recipient	Items of Personal Information to be provided
Google (Google Cloud Platform)	United States unless otherwise described in the service provider’s privacy policy	Storage of personal information	Guest log-in information, email log-in information, social media / Steam log-in information, security-related information, crash-related information, eligibility information, game analytics information, in-app purchase information, user acquisition analytics information (applicable to PC version only) and GDOS information
Aceville Pte Ltd	Singapore	Storage of personal information	Chat data (Open ID, role ID, text messages), push notification information (applicable to mobile version only), marketing data (collected via Firebase) (applicable to mobile version only), survey information, account deletion information and customer service information
Aceville Pte Ltd	Japan	Storage of personal information	Open ID (game data), gameplay statistics, IP address, Game log information, gift redemption information and voice message data
Tencent Cloud LLC	United States	Storage of personal information	Open ID (game data), gameplay statistics, IP address, Game log information, marketing data (collected via Adjust, AppsFlyer and Facebook) (applicable to mobile version only), gift redemption information and voice message data
Tencent Cloud Europe B.V.	Germany	Storage of personal information	Open ID (game data), gameplay statistics, IP address, Game log information, gift redemption information and voice message data
Firebase	United States unless otherwise described in the service provider’s privacy policy	Provision of push notifications and analysis of marketing efficiency	Push notification information (applicable to mobile version only) and marketing data (collected via Firebase) (applicable to mobile version only).
Facebook	United States unless otherwise described in the service provider’s privacy policy	Analysis of marketing efficiency	Marketing data (collected via Facebook)
AppsFlyer Ltd.	Dublin, Ireland hosted by AWS and in St. Ghislain, Belgium hosted by Google Cloud	Analysis of marketing efficiency	Marketing data (collected via AppsFlyer)
Adjust GmbH	Germany, the Netherlands, and the United States	Analysis of marketing efficiency	Marketing data (collected via Adjust)
AIHelp	United States unless otherwise described in the service provider’s privacy policy	Provision of customer support services	Customer support information

Ukraine

By accepting this Privacy Policy, you expressly authorize us to collect, use, store, and process your personal data, including disclosing to third parties and transferring to countries other than Ukraine, to the extent and for the purpose provided by this Privacy Policy.

United Arab Emirates

You consent to the collection, use, disclosure, transfer, export (to the extent permitted by applicable laws), sharing and storage of your personal information, as described in the Privacy Policy.

We may voluntarily report a cyber-security incident where it constitutes a crime under UAE law (e.g. under the UAE Cybercrime Law). The incident can be reported to the relevant authorities for the purpose of investigations. Please note that voluntary reporting of a cyber-security incident can also be made to the UAE Computer Emergency Response Team (“CERT”). CERT is a security awareness organisation that provides a process for logging incidents and advising on known cyber security threats in the UAE.